Premium Tech Support and Managed Services

To keep your network and computer equipment up-to-date and working properly, EV-Consultech, Inc. offers our clients on demand Premium Tech Support for Home Users, and a comprehensive IT Managed solution that includes preventive maintenance and 24/7 monitoring including routers, servers, desktops, laptops, tablets, smartphones and printers for Small Businesses. For a low monthly fee you will be able to focus on growing your business while having piece of mind knowing that your technology is in good hands. Please call us for a complimentary IT assessment or for any issue with you home computer at 888-465-7121 or send us an email to evsupport@ev-consultech.com.

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PREMIUM TECH SUPPORT SERVICES

Whether you need to speed up a slow computer, fix error messages, set up a home network or backup your information, EV-Consultech, Inc.  has a plan to meet your needs. With our Premium Tech Support Services you will get the convenience of having your computer serviced at home by one of our Tech Support Agents. Our expert team of tech support specialists will provide the service over the phone and using a secure remote access into your computer when necessary with your prior consent. We have a policy of 100% Money Back guarantee* if we are not able to resolve your issue. *Click here for our Refund Policy.

Our Annual Support Subscription covers the following services for one supported PC at home:

  • Gives you unlimited phone support from U.S.-based experts available from 8am to 6pm PST
  • Includes unlimited maintenance and optimization tune-ups for PCs running Windows 7, 8.1, 10 and Apple computers running OS X
  • Includes unlimited security checkups and tests, plus critical anti-virus and firewall updates
  • Covers wireless network setup and troubleshooting (one router with unlimited Wi-Fi-enabled devices)
  • Covers email setup and troubleshooting (single email provider for tablets and smart phones to retrieve multiple email accounts)
  • Includes software installation and configuration for many popular customer-purchased Windows-based applications such as Microsoft Office
  • Includes removal of annoying pop-up messages, ad-ware and malware
  • Covers assistance with data backups using available cloud backup services or external drives
  • Includes printer and other peripheral device installation, troubleshooting and configuration

Our Premium Tech Support rates are very competitive: 

  • One-Time Fee: $75.00
  • Annual Support Subscription (One personal home computer): $19.00 per month. (One-Time setup fee of $35.00)
  • Annual Family Support Subscription: $49.00 per month up to 3 home computers (One-Time setup fee of $35.00)

Premium Managed Services

  • 24/7 Help Desk Phone Support
  • Proactive Network Monitoring and Management
  • Server and Desktop Management
  • Hassle Free Vendor Management
  • Professional IT Services
  • IT Security Management
  • Backup and Disaster Recovery

Standard Support Services

  • 24/7 Monitoring
  • Patch Management
  • Antivirus Management
  • Anti-Spam Management
  • Backup Monitoring
  • Remote On-line and Phone Support during regular business hours